United Airlines Forces Mom to Hold Her 25-Pound Toddler in Her Lap the Entire Flight

If parents want anything less than a nightmarish travel experience, they’d be wise to avoid United Airlines. The latest incident involved a mom forced to hold her 2-year-old toddler in her lap for the entire three-and-a-half-hour flight despite having bought her child a ticket – which just so happens to be what is required by law.
How did this happen?
Shirley Yamauchi, a middle school teacher from Hawaii, was en route to a teacher’s conference in Boston last week with her son Taizo, whose ticket cost as much as hers – roughly $1,000 each. She and her son had both taken their seats aboard the plane when a man approached saying Taizo was in his seat.
“I told him, ‘I bought both of these tickets,'” she said in a video interview with Hawaii News Now. “The flight attendant came by, shrugs and says, ‘flight’s full.'”
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In shock, Shirley was afraid to speak up for fear of retaliation: “I started remembering all those incidents of United on the news – the violence, teeth being knocked out. I’m Asian . . . I felt uncomfortable. I didn’t want those things to happen to me.”
So instead, the mom was forced to surrender her child’s seat despite the fact that she was required by law to have one. According to the Federal Aviation Administration and United’s own ticketing guidelines, children over the age of 2 must have a purchased ticket and occupy a seat.
“I had to move my son on to my lap,” she said. “He’s 25 pounds. He’s half my height.”
United issued a full refund in addition to an apology. Apparently, the spokesperson said, Taizo’s boarding pass had been incorrectly scanned and that because the child wasn’t logged into the system, his seat was released to a standby passenger.
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The airline’s “goodwill gesture” doesn’t change Shirley’s terrible experience. “I was very uncomfortable,” she said. “My left arm was smashed up against the wall. I lost feeling in my legs and left arm. At the every end, he was standing up between my knees.” #baby #babyproducts